If you’ve just had a near-miss or recordable, this page is your field guide. Use the tools below to stabilize the situation, capture facts, and prevent a repeat — then tap our specialists to run a comprehensive evaluation of people, equipment, and processes.
What managers tell us: “I’m juggling reporting, keeping shifts running, and figuring out why it happened — without pointing fingers.”
Our evaluations separate fact from noise so you can protect people, stay compliant, and reduce total material-handling cost.
Start with the 24-Hour Checklist, log the facts, and use our Risk Calculator to prioritize corrective actions. When you’re ready, our team completes a full Warehouse Safety Evaluation — layout, traffic flows, equipment/telematics, training, signage, power and maintenance, change management, and audit readiness.
Note: Regulations change by jurisdiction. Treat this as guidance, not legal advice.
Attend to injuries, secure energy sources, and isolate the area. Photograph conditions, controls, signage, obstructions, and damage before cleanup.
Within the shift, record brief, factual statements from operators, pedestrians, spotters, and supervisors. Avoid leading questions; time-stamp each note.
Export truck telemetry, access control logs, camera clips, maintenance records, and training/authorization status for the involved associates.
Sketch the exact travel paths and tasks underway (putaway, case-pick, cross-dock, battery change). Mark congestion, blind spots, and temporary storage.
Escalate per policy, complete initial incident report, and start your regulatory clock. If medical treatment, hospitalization, or fatality is involved, follow your required reporting window.
Assign quick barriers: speed limits, one-way designations, cones/chain, temporary mirrors, or spotters while the investigation proceeds.
Click to expand and print what you need right now.
Pro tip: save all originals to a single incident folder with YYYY-MM-DD naming.
We use a systems lens — procedures, layout, equipment capability, maintenance, supervision, incentives, and skills — to identify the combination that allowed the incident.
Our deliverable is a prioritized countermeasure plan — quick wins in days, engineered fixes in weeks, and policy/process changes in the following cycle.
Describe the loss, location, task, and time window in 1–2 sentences.
Immediate cause (e.g., pallet corner struck at end-cap).
Keep asking “why” until you hit a policy, procedure, design, or management system issue.
See Material Flow Evaluation for deeper throughput/traffic analysis.
Estimate priority by multiplying likelihood × severity, then approximate total cost including downtime and damage.
Need turnkey fixes? Explore our Turnkey Maintenance, Fleet Management, Pedestrian Detection, and Layout Evaluation.
reduction in equipment impacts within 90 days through engineered controls and behavior prompts.
lower unplanned maintenance cost via right-sizing the fleet and eliminating chronic damage.
typical turnaround for findings and prioritized action plan across a single facility.
For urgent incidents, we can typically begin remotely within 24–48 hours and schedule on-site within days depending on location and access.
We help you organize facts and documentation. Your local regulatory reporting remains your responsibility, but our timeline and evidence capture process supports it.
We’ll evaluate one facility deeply, then roll out a scalable checklist and control set to your network, including telematics thresholds and training content.
Yes. We map pedestrian routes, high-risk crossing points, work heights, and repetitive motions and recommend engineered changes and work methods.
Tell us what happened, your location, and the kind of help you need. We’ll propose scope, timeline, and a fixed cost.
Office hours: Mon–Fri 8:00–5:00 EST • Raleigh, NC
Prefer a guided conversation? We’ll walk the checklist with you over a quick call.